Frequently Asked Questions
HEALTH AND SAFETY
What is your minimum age requirement?
Our age limit is 7+ years of age. We have gone as low as 6 years of age if the child shows enough cognative ability and is tall enough. If the child is too small however to wear the headset appropriately, we will advise against gameplay even if they are of age due to potential eyestrain.
Do you sanitize your headsets?
Will I get motion sickness?
PARTIES AND EVENTS
How many can play VR for our birthday party?
Usually for birthday parties, they are pre-booked for number of VR players and time assigned for gameplay. Additional players can be added at a discounted rate based on the time alloted for game play.
How many players can play at one time?
Can I bring food for a birthday party?
What happens if I'm late for my reservation?
What happens if we have to cancel a reservation?
Is the arcade free to play?
The arcade is free if you have slotted at least a half hour of VR or booked a party. The arcade is inclusive for all parties and will take priority over walk-ins.
Can I just walk-in or do I have to reserve a spot?
Are there concessions?
What is freeroam VR?
What does co-location mean in VR?
What is the difference between freeroam and room-scale?